Cookie Policy

Introduction

This Cookie Policy explains how Rkgg uses cookies and related technologies on our betting platform. It describes the purposes for which we use cookies, the categories of cookies we deploy, how you may manage them, and your rights regarding cookie data. By continuing to use our services, you consent to the placement of cookies in accordance with this policy, unless you have declined or withdrawn consent where required by law.

What cookies are and how they work

A cookie is a small text string stored on a user’s device by a web server when you visit our platform. Cookies enable the server to recognise your device on subsequent visits, preserve session state, and tailor certain features to your preferences. We may also employ similar technologies such as local storage, device identifiers, and web beacons for the same purposes. If you disable cookies, some parts of the platform may not function as intended.

Types of cookies we place

• First‑party cookies are set by Rkgg and can only be read by our platform. They support essential functions such as session management and user preferences. Typical durations range from a single browser session to up to 365 days for persistent preferences. Examples of first‑party cookies include session identifiers and language or display settings.
• Third‑party cookies are set by service providers that operate on our site for analytics, security, and advertising purposes. These cookies may have longer retention periods and are governed by the respective provider’s policy. Common examples include analytics cookies that help us understand site usage and performance, and advertising cookies used to tailor promotions.

Purposes of cookies

• Strictly necessary cookies enable core functionality required to operate the platform, such as session management and secure access.
• Performance and analytics cookies collect information about how visitors use the site, which pages are visited most often, and how users move between pages. This information helps us improve site performance and user experience.
• Functionality cookies store user preferences to provide personalized features and a smoother login experience on return visits.
• Advertising and targeting cookies may be used to present relevant offers and promotions. These cookies can be configured to limit repetitive advertising or adjust promotional content based on your interactions.
• Security cookies support fraud detection, account protection, and the integrity of the platform by preventing unauthorized access and suspicious activity.

Managing cookies and consent

We obtain consent for non‑essential cookies where required by applicable law. You may manage your cookie preferences or withdraw consent at any time by adjusting your browser settings. Browser controls typically allow you to view, delete, block, or restrict cookies for all sites or for this site specifically. Processing such changes may affect the availability or functionality of certain features on the platform.

In addition to browser controls, you may periodically review and adjust consent settings within your account profile, where available. If you disable or delete cookies used for login or preferences, you may be prompted to re‑authenticate or re‑enter some settings on your next visit.

Retention periods and example cookies

We retain cookies for as long as necessary to fulfil the purposes described in this policy, or for as long as consent is in effect, or as required by law. Examples of typical retention periods include:

• Session cookies: expire at the end of the browser session.
• Language and display preferences: up to 365 days.
• Registration or promotional management: up to 7 days to support registration bonuses or promotions.
• Consent and locale preferences: up to 365 days.
• Analytics and advertising cookies: periods determined by the provider, commonly ranging from 1 day to 730 days.

Data sharing and international transfers

Some cookies are placed by trusted service providers operating on our platform. These providers process data on our behalf for purposes including analytics, fraud prevention, and promotional optimization. When required, we implement safeguards to ensure that cross‑border transfers of cookie data comply with applicable data protection laws and that data minimisation and security standards are maintained.

Security of cookie data

We implement technical and organisational measures to protect cookie data from loss, misuse, or unauthorised access. Access to cookie data is restricted to personnel who require it to perform their duties and to service providers bound by contractual obligations to protect such data. Encryption, access controls, and regular security reviews form part of our protective controls.

Your rights and choices

You may exercise rights in relation to cookie data where applicable, including the right to withdraw consent, request access to the personal data associated with cookie identifiers, or request correction or deletion of such data subject to statutory exemptions. To exercise these rights, contact our privacy team using the channels described in the Contact Us section of our platform.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will publish the effective date of any material changes and, where required, obtain additional consent for material updates.

Contact us

For questions about this policy or concerns regarding our use of cookies, please contact our Data Protection Officer at privacy@rkgg. If you prefer, you may also reach our support team through the standard account channels available on the platform.